TSTIT - Tomorrow's Solutions Today IT Services
Address: 4/36 Kitchen St., Mansfield VIC 3722 Ph.: 03 5775 2663 Mobile: 0429 796 991
Support
TSTIT provides our customers will the following Support Options:
Onsite Support
The customer service staff we provide for onsite support for our clients are all at least
Microsoft Certified Professionals. For further information on onsite service fees, please
contact our staff directly. Onsite support will be billed in half hour (30 minute) increments.
Remote Support
All customer service staff performing remote support are at least Microsoft Certified
Professionals. With remote support we can troubleshoot and fix most issues remotely. This option works especially
well if you have a fast internet connection.
Telephone Support
Telephone support is available for a quick fix solution or common problems.
TSTIT has the following Hours of Business and out-of-hours policies:
Standard rates will apply during our business hours of 09:00 - 17:30 Monday - Friday
(excluding public holidays). Outside of these hours, the time of our staff will be billed
according to our scheduled overtime rates. For further information please contact one of
our customer service staff.
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